Last Updated: 1 August 2026

Strain Trading Card Game ("we", "us", "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, purchase our products, contact us or interact with our marketing.

When you use our website or place an order, we may collect personal information including:

• Your name
• Email address
• Billing and delivery address
• Telephone number, where provided
• Order and purchase information
• Payment and transaction information
• Communications you send to us
• Marketing preferences
• Information about how you use our website, such as device, browser and website activity information where collected through cookies or similar technologies

Payment card information may be processed securely by our payment providers. We do not necessarily receive or store your full payment card details ourselves.

We may use your personal information to:

• Process and fulfil your orders
• Take and confirm payments
• Arrange delivery of products
• Provide customer support
• Respond to questions, requests or complaints
• Send important information relating to your order
• Prevent fraud and protect our website and customers
• Maintain appropriate business and transaction records
• Improve our website, products and customer experience
• Send marketing communications where you have consented to receive them or where otherwise permitted by law

Under UK data protection law, we must have a lawful reason for processing your personal information.

Depending on the circumstances, we may process your information because:

• It is necessary to fulfil a contract with you, such as processing and delivering an order.
• We have a legal obligation to keep or process certain information.
• We have a legitimate business interest in operating, securing and improving our website and services, provided those interests do not override your rights.
• You have given us consent, for example for certain forms of direct marketing or non-essential cookies.

Where processing is based on consent, you can withdraw that consent at any time.

Payments made through our website may be processed by third-party payment providers.

These providers may collect and process information necessary to complete your transaction and may operate under their own privacy policies.

We recommend reviewing the privacy information provided by the relevant payment provider if you would like further information about how payment information is handled.

If you choose to receive marketing communications from Strain Trading Card Game, we may use your contact information to send you information about products, releases, promotions and other relevant updates.

You can unsubscribe from marketing communications at any time by using the unsubscribe option included in the communication, where available, or by contacting us.

Unsubscribing from marketing will not prevent us from sending essential communications relating to an order or transaction.

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage, improve performance and, where applicable, support advertising or marketing.

Some cookies may be essential for the website to function, while others may require your consent.

Where required by law, you will be given the opportunity to manage your cookie preferences.

We do not sell your personal information.

We may share personal information with trusted third parties where necessary to operate our business, including:

• Website and hosting providers
• Payment processors
• Delivery and courier companies
• Email and marketing providers
• Analytics and website service providers
• Professional advisers or service providers
• Government authorities, regulators or law enforcement where legally required

We only share information that is reasonably necessary for the relevant service or legal requirement.

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service, maintaining business records and meeting legal, accounting or tax requirements.

Different types of information may therefore be retained for different periods.

We take reasonable measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no website or method of electronic storage can be guaranteed to be completely secure.

Some companies that help us operate our website, process payments or provide other services may process information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.

Under UK data protection law, you may have rights including the right to:

• Request access to personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Request deletion of your personal information in certain circumstances
• Request restriction of processing in certain circumstances
• Object to certain processing
• Request transfer of certain information to you or another organisation
• Withdraw consent where we rely on consent

These rights are subject to certain legal conditions and exceptions.

If you wish to exercise any of these rights, please contact us using the contact information below.

You also have the right to complain to the UK Information Commissioner's Office (ICO) if you believe your personal information has been handled incorrectly.

Our website and products are not intended to knowingly collect personal information from children where parental or guardian consent would be required by applicable law.

If we become aware that personal information has been collected from a child in circumstances where it should not have been, we will take appropriate steps to remove it.

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of those third parties. We recommend reviewing their privacy policies before providing personal information.

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal requirements.

The latest version will be published on this page with an updated revision date.

If you have questions about this Privacy Policy, how we use your personal information, or would like to exercise your data protection rights, please contact:

Strain Trading Card Game

Email: help@straintradingcardgame.com

Website:  straintradingcardgame.com